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Test Bank (Downloadable Files) for Essentials of Business Communication, 10th Edition By Guffey

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Test Bank (Downloadable Files) for Essentials of Business Communication, 10th Edition, Mary Ellen Guffey, Dana Loewy, ISBN-10: 1285858913, ISBN-13: 9781285858913

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Test Bank (Downloadable Files) for Essentials of Business Communication, 10th Edition By Guffey

Test Bank (Downloadable Files) for Essentials of Business Communication, 10th Edition, Mary Ellen Guffey, Dana Loewy, ISBN-10: 1285858913, ISBN-13: 9781285858913

Table of Contents

Unit 1: Workplace Communication Today.
Communicating in the Digital-Age Workplace.
Unit 2: The Business Writing Process.
2. Planning Business Messages.
3. Organizing and Drafting Business Messages.
4. Revising Business Messages.
Unit 3: Workplace Messages.
5. Short Workplace Messages and Digital Media.
6. Positive Messages.
7. Negative Messages.
8. Persuasive and Sales Messages.
Unit 4: Business Reports.
9. Informal Reports.
10. Proposals and Formal Reports.
Unit 5: Professionalism and Team, Meeting, and Presentation Skills.
11. Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings.
12. Business Presentations.
Unit 6: Employment Communication .
13. The Job Search and Résumés in the Digital Age.
14. Interviewing and Following Up.
Appendixes.
A. Document Formats.
B. Proofreading and Corrections Symbols.
C. Citation and Documentation Formats.
Front Matter and End Matter.
Grammar/Mechanics Handbook.
Key to Grammar/Mechanics Checkups.