Description
Test Bank For Organization Development The Process of Leading Organizational Change 5th Edition By Anderson
Test Bank For Organization Development The Process of Leading Organizational Change 5th Edition By Donald L. Anderson, ISBN: 9781544333021, ISBN: 9781071801697, ISBN: 9781544396491
Organization Development: The Process of Leading Organizational Change offers a comprehensive look at individual, team, and organizational change, covering classic and contemporary organization development (OD) techniques. Bestselling author Donald L. Anderson provides students with the organization development tools they need to succeed in today’s challenging environment defined by globalization, rapidly changing technologies, economic pressures, and evolving workforce expectations.
The new Fifth Edition has been updated to reflect the latest research. New “Profiles in OD” highlight a variety of practitioners and researchers. New cases, examples, and a new chapter on organization design and culture interventions provide readers with the latest information on OD best practices.
Table Of Content
Organization Development Defined
Making the Case for Organization Development
What Organization Development Looks Like
What Organization Development Is Not
Who This Book Is For
Overview of the Book
Analyzing Case Studies
Summary
Questions for Discussion
For Further Reading
Laboratory Training and T-Groups
Action Research, Survey Feedback, and Sociotechnical Systems
Management Practices
Quality and Employee Involvement
Organizational Culture
Change Management, Strategic Change, and Reengineering
Organizational Learning
Organizational Effectiveness and Employee Engagement
Agility and Collaboration
Summary
Questions for Discussion
For Further Reading
Defining Values
Why Are Values Important to the OD Practitioner?
Core Values of Organization Development
Changes to OD Values Over Time and the Values Debate
Challenges to Holding Organization Development Values
Statement of Organization Development Ethics
Summary
Questions for Discussion
For Further Reading
Exercise: What Would You Do?
Appendix
Levels and Characteristics of Organizational Change
Models of Organizational Change: Systems Theory and Social Construction Approaches
Organizations as Systems
Organizations as Socially Constructed
Summary
Questions for Discussion
For Further Reading
Exercise: Using Organizational Change Models
The Consulting Relationship and Types of Consulting
The Organization Development Consulting Model
OD Practitioners: Who Are They and Where Do They Work?
The Organization Development Consulting Profession
The OD Consulting Process and Action Research
A Dialogic Approach to OD
Summary
Questions for Discussion
For Further Reading
Entry
Contracting
Summary
Questions for Discussion
For Further Reading
Exercise: Contracting
The Importance of Data Gathering
Presenting Problems and Underlying Problems
Data Gathering Process
Data Gathering Methods
Creating a Data Gathering Strategy and Proposing an Approach
Ethical Issues With Data Gathering
Summary
Questions for Discussion
For Further Reading
Exercise: Data Gathering
Diagnosis: Discovery, Assessment, Analysis, and Interpretation
Finding Patterns by Analyzing Data
Interpreting Data
Selecting and Prioritizing Themes
Feedback
Resistance
Ethical Issues With Diagnosis and Giving Feedback
Summary
Questions for Discussion
For Further Reading
Exercise: Feedback and Resistence
Interventions Defined
Why Interventions Fail
Considerations in Selecting the Right Intervention Strategy
Structuring and Planning Interventions for Success
The Change Agent’s Role in the Intervention
Ethical Issues With Interventions
Overview of Intervention Techniques
Summary
Questions for Discussion
For Further Reading
Individual Change and Reactions to Change
Individual Instruments and Assessments
Coaching
Mentoring
360 Feedback
Career Planning and Development
Summary
Questions for Discussion
For Further Reading
Exercise: Individual Intervention (Coaching)
Defining Teams
What Makes a Successful Team?
Special Types of Teams
Team Development
Team-Building Interventions
Intergroup Interventions
Summary
Questions for Discussion
For Further Reading
Exercise: Team Intervention (Facilitation and Team Development)
Characteristics of Contemporary Large-Scale Interventions
Strategic Change Interventions
Quality and Productivity Interventions
Interventions in Mergers and Acquisitions
Transorganization or Interorganization Development
Dialogic OD Consultation and Interventions
Summary
Questions for Discussion
For Further Reading
Organizational Culture Assessment and Change
Organization Design
Summary
Questions for Discussion
For Further Reading
Exercise: Whole Organization Intervention (Organization Design)
Sustaining Change After the Intervention
Evaluation
Ending an Engagement: Separation and Exit
Summary
Questions for Discussion
For Further Reading
Exercise: Sustaining Change
OD’s Challenges in a Global Environment
Dimensions of Global Cultural Difference
OD Values, Interventions, and Culture
Case Examples and Research Findings
Advice for the Global OD Practitioner
Summary
Questions for Discussion
For Further Reading
Increasing Complexity of Change
Changing Workforce Demographics
Changing Nature of Work
The Current State of OD: Strengths, Weaknesses, and Opportunities
Conclusion: The Future of OD
Summary
Questions for Discussion
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