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Test Bank for Technical Communication Process and Product, 9th Edition, Sharon J. Gerson, Steven M. Gerson, ISBN-10: 0134678869, ISBN-13: 9780134678863

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Test Bank for Technical Communication Process and Product 9th Edition Gerson
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Test Bank for Technical Communication Process and Product, 9th Edition, Sharon J. Gerson, Steven M. Gerson, ISBN-10: 0134678869, ISBN-13: 9780134678863

Table of Contents
1. An Introduction to Technical Communication
2. Digital Communication
3. The Communication Process
4. Objectives in Technical Communication
5. Audience Recognition
6. Ethical Considerations
7. Document Design
8. Visual Aids
9. Routine Correspondence
10. The Job Search
11. Communicating To Persuade
12. Social Media
13. Web Sites and Online Help
14. Technical Descriptions and Process Analyses
15. Instructions, User Manuals, And Standard Operating
16. Research
17. Short, Informal Reports
18. Long, Formal Reports
19. Proposals and Business Plans
20. Oral Presentations
Appendix A: Grammar, Punctuation, Mechanics, and Spelling
Appendix B: Parenthetical Source Citations and Documentation
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